Re-shaping Community Health Services in South Devon and Torbay

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The formal 12 week public consultation starts tomorrow (1 September) and will conclude on Wednesday 23 November.

Throughout this period the CCG, supported by Torbay and South Devon NHS Foundation Trust, will be seeking to discuss the issues which underpin this consultation and proposed solutions with the widest possible range of people.

At their heart, the consultation proposals set out how the CCG believes it can best meet the increasing demand for health services in a way that will deliver the quality of care we expect and which is affordable. If approved, the consultation proposals would see a switch of spend from bed based to community based care with the number of community hospital beds being reduced and more investment being made in the local services which most people use. Under the proposals, if agreed, minor injuries units would be concentrated in fewer locations, operating consistent hours and with x-ray diagnostics so that they would provide a viable alternative to A&E.

The map shows the spread of services across South Devon and Torbay should the consultation proposals be approved and implemented.


Whether you support or oppose the consultation proposals, please help to involve as many people as possible by sharing information with your families, friends and colleagues and encouraging them to get involved. If you can share documents or put up a poster, please let us know! No decisions will be made until after the consultation and until after any alternative approaches plus the feedback report prepared independently by Healthwatch is considered by the CCG’s governing body.

The more people who participate in the consultation process, the better the final outcome will reflect the views of our population. In commenting on the proposals and putting forward alternative suggestions, it is essential to recognise that ‘no change’ is not an option. New ways of meeting the demand for services need to be identified. We must also deploy our limited staffing resource more effectively to meet safe staffing standards and to ensure quality care can be funded by a budget which is not keeping pace with our growing population and its increasing demand for services.

Read up on the detail

Published tomorrow is a detailed consultation document and locality summary versions for each area involved in the consultation, Moor to Sea, Newton Abbot, Paignton and Brixham and Torquay. Each includes a copy of the feedback questionnaire which can also be completed on line by going to

In addition, detailed support documents are available from the CCG website which gives more details on aspects of the proposals as well as the process to date. The documents are:

The clinical case for change
Information about the use of local services
Options and rationale
Population case for change
The financial case for change
Travel times
Summary of stakeholder engagement and feedback
Consultation terminology


An interview on the consultation with Chief Clinical Officer of the CCG, Dr Nick Roberts and Chief Executive of Torbay and South Devon NHS Foundation Trust, Mairead McAlinden is being broadcast on Friday at 2 pm by local on-line health channel Hiblio TV ( It will be available to view afterwards via both the CCG and Trust websites.

Take part

Public meetings: a full list of the planned 17 public meetings was published in the last update and is available on the CCG website.

Community meetings: if you are part of a community group and have not yet invited the CCG to attend one of your meetings to discuss the proposals and to answer questions, please do so.

Request documents: as well as distributing paper copies widely, you can also request paper copies, view or download consultation material via the CCG website ( or by:
• Emailing
• Writing to South Devon and Torbay CCG, Pomona House, Torquay, TQ2 7FF
• Calling 01803 652511office hours (voicemail messaging overnight/weekends).

Social media: our locality facebook pages and twitter feed (details on our website) will keep people in touch with consultation progress and provide opportunities for discussion and for asking questions.

Submitting your views

Views expressed at both public meetings and others attended by the CCG will be noted by Healthwatch (Devon and Torbay) and included in their independent report on the consultation.
Correspondence, petitions and other submissions will be noted by Healthwatch but most weight will be given to the completed feedback forms, which give people an opportunity to comment on different aspects of the proposals; to say why they would choose to keep hospitals open rather than invest in community based services or vice versa; and to put forward their own ideas for sustainable, affordable change.

Feedback from the consultation is likely to be considered by the CCG’s Governing Body at a meeting in public in January/February 2017.